Privacy Policy of Clear Mind CBT

Effective Date: [01/01/2025]

Clear Mind CBT (“Company”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or communicate with us.


1. What Data We Collect

Clear Mind CBT collects the following data:

  • Personal Identification Information

    (Name, email address, phone number, etc.)

  • Health and Therapy-Related Information

    (Only information voluntarily provided by you for therapy purposes)

  • Payment Information

    (When applicable, e.g., invoices, payment confirmations)

  • Technical Information

    (IP address, browser type, and version, time zone, device information, etc.)


2. How We Collect Your Data

You directly provide Clear Mind CBT with most of the data we collect. We collect data and process data when you:

  • Register online or book an appointment

  • Voluntarily complete a client intake form or send us a message

  • Use or view our website via your browser’s cookies


3. How We Use Your Data

Clear Mind CBT collects your data so that we can:

  • Provide you with psychotherapy and mental health services

  • Communicate with you (e.g., scheduling, follow-ups)

  • Process billing and invoices

  • Improve our website and services

  • Comply with legal or professional obligations


4. How We Store Your Data

Your data is securely stored:

  • In encrypted digital files with limited access

  • On GDPR-compliant cloud platforms for record keeping and communications

We will keep your data for [insert retention period, e.g., 7 years] after your last therapy session, in accordance with professional guidelines. Once this time period has expired, we will delete or securely anonymize your data.


5. Marketing

Clear Mind CBT does not use your personal data for marketing purposes unless you have explicitly consented.


6. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • The right to access – You can request copies of your personal data.

  • The right to rectification – You can request correction of inaccurate or incomplete data.

  • The right to erasure – You can request we erase your personal data, under certain conditions.

  • The right to restrict processing – You can request we limit how we process your data.

  • The right to object to processing – You can object to our processing of your data.

  • The right to data portability – You can request we transfer your data to another organization or directly to you.

To exercise any of these rights, contact us at:

📧 Adrew.kemp@clearmindcbt.com


7. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser not to accept cookies and remove existing cookies from your browser. However, some features may not function properly without them.


8. Privacy Policies of Other Websites

Our website may contain links to other websites. Our privacy policy applies only to Clear Mind CBT, so if you click on a link to another website, you should read their privacy policy.


9. Changes to Our Privacy Policy

Clear Mind CBT regularly reviews and updates its privacy policy. This version was last updated on [Insert Date]. Updates will be posted on this page.


10. How to Contact Us

If you have any questions about this privacy policy, the data we hold on you, or if you would like to exercise your rights, please contact:

Clear Mind CBT

📧 [Insert Email Address]

📞 [Insert Phone Number]

📍 [Insert Physical Address]


11. How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that Clear Mind CBT has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/

Phone: 0303 123 1113